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Business Analytics Fundamentals

The primary objective of this two-week course is to equip you with the analytical skills to improve your organization's performance. You'll learn to manage effectively by acquiring and interpreting data, whether it's from a process, product, or organization.

This course goes beyond teaching a pre-defined roadmap and handing you a checklist of tools—it's designed to build on your knowledge and technical expertise and train you in statistical thinking so that you can lead improvement efforts within your organization. We're looking for leaders who are respected by their colleagues for their experience, expertise, and process/product knowledge.

Navigating the Politics of Analytics


Green, Black, Lean Six Sigma and Master Black Belt Certifications

Earn your non-credit lean certifications and learn from our nationally recognized faculty. Learn more.

Key Benefits

The primary objective of this two-week course is to equip you with the analytical skills to improve your organization’s performance. You’ll learn to manage effectively by acquiring and interpreting data, whether it’s from a process, product, or organization.

A key component of this course is your individual project, which you’ll complete with coaching from the faculty. You should arrive on day one with a carefully chosen project in mind—this project should have the potential to return your course tuition many times over.

Class time will include industry-based examples that allow participants from all backgrounds to explore real-world scenarios. Managers will be able to focus more on interpretation and decision-making, while analysts will focus more on data acquisition, quality and analysis—but interaction between the two groups will provide you a unique opportunity to strengthen communication skills that you can take back to your own organization.

This course will enable you to . . .
  • Create significant improvement in Key Performance Indicators (KPIs)
  • Define and implement data-based improvement strategies and techniques
  • Communicate benefits and analyses to management
  • Develop critical thinking skills to solve complex problems with data
  • Lead others in Design of Experiments planning
  • Appropriately choose between different methodologies to solve specific problems or exploit opportunities
  • Analyze multiple types of data
  • Employ the “80%” analytical tools—that is, the tools that are most frequently used in business situations today to solve business problems

Intended Audience

Process improvement professionals, business analysts, middle managers, and Green and Black Belt candidates.


Two non-consecutive weeks with additional online content.

Week 1: March 16–20, 2015
Week 2: April 20–24, 2015

Week 1: September 28 - October 2, 2015
Week 2: November 2 - 6, 2015


Allen Pannell—faculty, Graduate & Executive Education, and an executive consultant specializing in process innovation and redesign, leadership, Six Sigma, strategic planning, and process management.

Ed Miles—president of Miles & Associates, a management consulting firm focused on improving business performance. Ed has worked extensively with senior executives in manufacturing and service organizations to improve organizational effectiveness. He holds a BS in statistics and is a graduate of the UNC Kenan-Flagler Business School Executive Development Institute.

Keith Leitner, MS—faculty member, Graduate & Executive Education, in the area of lean enterprise deployment. Keith has served business and industry as a management consultant for many years implementing the concepts of lean in both private and defense industries.

Bill Peterson, MBA —faculty, Graduate & Executive Education. Bill is a lean best practices teacher and consultant with more than 30 years of hands-on experience using lean, Six Sigma and other continuous improvement tools to enhance process efficiency, job satisfaction, and organizational performance.



Cost of the program includes . . .
  • Most meals
  • Single-room hotel lodging
  • On-campus transportation
  • Materials/simulations
  • Professional education credits, where applicable
Preferred pricing is available for multiple attendees from the same organization, current students and alumni of the Executive-Level MBA programs.

Visit our preferred pricing page or call +1 (865) 974-5001 for more information.